OUR SOLUTIONS

Customer Relationship Management Systems

Excellent customer service means you’re responsive, on-the-ball, and make your customers feel cared for.

When scaling your customer base, unless you have a well-planned digital system to manage customer relationships, customer service falls apart.

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By digitising your customer relationship processes you:

Get more leads by systematising and tracking customer acquisition.
Easily update and access all customer details and communication history.
Understand purchase history and customer journeys fully.
Improve customer service staff efficiency. Less staff can handle more customers more easily.
Give your customers a better overall experience because they’re getting what they want far quicker and with less hassle.

Who needs a Customer Relationship Management System or CRM?

Sales teams who want to improve their marketing and lead generation workflow.
HR departments that handle large amounts of internal staff communication.
Businesses that value excellent customer service, care and support.
Anyone who wants to create a better overall experience for their customers.

Did you know that the average return on a CRM system is 8.7 times the cost?

source: Nucleus Research

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OUR WORK

Key Projects

We’ve completed over 100 different web based projects from websites to applications, social communities and others. These are a few of our highlights.